Effective Date: 24.08.2025

At Quefac, we aim to deliver your T-Shirts and Wall Art to you in the safest and fastest way possible. This Shipping Policy explains our delivery timelines, charges, and process.

1. Order Processing

  • Print-on-Demand Products (POD): These are made only after a customer places an order. Processing time may take 3–5 business days before dispatch.
  • Ready-to-Sell Products: Already printed and stocked items are dispatched within 1–2 business days.

2. Shipping Timeline

  • Standard delivery across India usually takes 5–9 business days depending on the pincode.
  • Remote or non-serviceable locations may take longer.
  • Unexpected delays (weather, strikes, courier issues, etc.) are beyond our control.

3. Shipping Charges

  • We offer free shipping on prepaid orders above ₹999.
  • For prepaid orders below ₹999, a standard shipping fee of ₹60–₹100 (depending on location) may apply.
  • Cash on Delivery (COD), if available, may include an extra COD handling fee.

4. Tracking Orders

  • Once shipped, you will receive a tracking ID via email/SMS/WhatsApp.
  • Customers are responsible for tracking their order and ensuring delivery at the given address.

5. Non-Delivery & RTO (Return to Origin)

Orders may return to us due to reasons such as:

  • Incomplete or incorrect address
  • Customer unavailable at delivery
  • COD amount not ready
  • Refused delivery
  • Pincode not serviceable

➡️ In such cases:

  • For prepaid orders, re-shipping may be attempted after confirmation from the customer.
  • For COD orders, repeated failed delivery attempts may lead to cancellation without refund.

6. International Shipping

Currently, we do not provide international shipping. We only deliver within India.

7. Contact

For any shipping-related concerns, you can reach us at:
📧 support@quefac.com