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+91 9981333253

Interested to know how  Quefac can help you 

Contact Email

Support@Quefac.com

Send email to our support team to get your queries answered in 24 hrs

 
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What is the quality of your products?

We sell only high-quality products sourced from trusted and verified suppliers. Each product is carefully inspected to ensure you receive the best quality.

2. What is the process to place an order?

Simply select your favorite products, add them to your cart, and click the 'Checkout' button. Then, enter your delivery address and payment details. You will receive an order confirmation via email and SMS.

3. Do you offer international shipping?

Yes, we provide international shipping. Shipping charges and delivery times depend on the destination. You can see the exact details during the checkout process.

4. When will my order be delivered?

Domestic orders are usually delivered within 5-7 working days, and international orders can take 10-15 working days. We provide tracking information so you can check the status of your order.

5. What should I do if I receive a wrong or damaged product?

If you receive a wrong or damaged product, please contact our customer support within 7 days of delivery. We will assist you in arranging a replacement or refund.

6. What is your return policy?

You can return your product within 15 days if you are not satisfied. The product must be in its original condition with intact packaging. To initiate a return, visit our return center or contact customer support.

7. What payment options do you offer?

We offer multiple payment options, including Credit/Debit Cards, Net Banking, UPI, and Cash on Delivery (COD). Choose the option that is most convenient for you.

8. Is my personal information secure?

Yes, we use advanced encryption technology to keep your personal information secure. Your data is very important to us, and we ensure its safety.

9. Can I cancel my order?

Yes, you can cancel your order if it has not been dispatched. To cancel your order, please contact our customer support as soon as possible.

10. How can I contact customer support?

You can reach our customer support team via email at support@Quefac.com or Whats-aap us at +91 9981333253. We are available Monday to Saturday, from 9 AM to 6 PM.

11. What is your Unique Selling Proposition (USP)?

Our USP lies in our commitment to quality, customer satisfaction, and exclusive product range. We offer:

  • High-Quality Products: Each item is carefully selected and inspected.
  • Fast and Reliable Shipping: Timely delivery with real-time tracking.
  • Excellent Customer Service: Prompt and helpful support for all queries and issues.
  • Secure Shopping Experience: Advanced security measures to protect your data.
12. Why should I purchase from you?

Choosing us means choosing quality, reliability, and an exceptional shopping experience. Here's why you should buy from us:

  • Exclusive Products: Unique and high-quality items you won't find elsewhere.
  • Customer-Centric Approach: We prioritize your satisfaction and are here to assist you at every step.
  • Competitive Pricing: Affordable prices without compromising on quality.
  • Hassle-Free Returns: Easy return policy if you're not satisfied with your purchase.
INFORMATION ABOUT US

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